There are some questions that I’m often asked so I’ve put these below. If you have any other questions though, please do not hesitate to email.

What are video-link appointments?

Video-link consultations are very similar to face-to-face appointments and, once settled in, can feel very much the same. However, rather than me being there in the room, we both use a computer, a smartphone, or a tablet to have the appointment.

What video platform do you use?

Appointments happen over a secure, encrypted platform that has been approved by the Information Commissioner’s Office (ICO). The platform I generally use is Zoom.

Are the calls private?

All consultations are made over a secure, encrypted platform. For additional security I also use a Virtual Private Network (VPN). In relation to Zoom, I also utilise the Waiting Room function, meaning anyone who wishes to enter the call, needs to be accepted by me.